Privacy Policy

1. Introduction

Welcome to Philippines Romantic Getaways ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our romantic travel services.

This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and international data protection regulations including GDPR where applicable.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Make a romantic getaway booking: Names of both partners, email address, phone number, travel dates, accommodation preferences, occasion type (honeymoon, anniversary, engagement, etc.), and special romantic requests
• Request special experiences: Details for private dinners, couples spa treatments, surprise arrangements, and romantic activities
• Subscribe to our newsletter: Email address and romantic travel preferences
• Contact us: Communication preferences and inquiry details
• Complete payment: Billing information and payment details (processed securely through encrypted payment processors)

2.2 Information Automatically Collected

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, destinations viewed, time spent browsing, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Session data, preferences, and analytics information

2.3 Sensitive Romantic Information

For special romantic occasions, we may collect:

• Anniversary dates and relationship milestones
• Dietary preferences for romantic dinners
• Special surprise arrangements and confidential requests
• Photography permissions for romantic moments
• Gift preferences and romantic gestures

We treat all romantic surprise details with utmost confidentiality.

3. How We Use Your Information

3.1 Romantic Travel Services

• Processing and managing your romantic getaway bookings
• Arranging special romantic experiences (beach dinners, sunset cruises, couples spa)
• Coordinating surprise arrangements and special occasions
• Providing personalized romantic recommendations
• Managing honeymoon packages and anniversary celebrations

3.2 Communication

• Sending booking confirmations and romantic itineraries
• Coordinating special surprises (without spoiling secrets to your partner)
• Providing customer support for couples
• Sending romantic travel inspiration and exclusive offers (with consent)

3.3 Service Improvement

• Improving our romantic destinations and experiences
• Analyzing couple preferences and travel trends
• Personalizing romantic recommendations
• Ensuring safety and security of romantic travelers

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contractual Necessity: To fulfill romantic getaway bookings and honeymoon packages
• Consent: For marketing communications and romantic surprise arrangements
• Legitimate Interests: For service improvement and couple satisfaction
• Legal Obligations: To comply with applicable laws

5. Information Sharing and Disclosure

5.1 Romantic Service Partners

We share necessary information with trusted partners:

• Resort Partners: Hotels and romantic resorts for booking confirmations
• Experience Providers: Private dinner venues, spa services, activity coordinators
• Transportation: Transfer services, boat operators, romantic cruise providers
• Special Services: Florists, photographers, surprise coordinators (for special arrangements)
• Payment Processors: Secure payment gateways for transactions

5.2 Surprise Confidentiality

When you arrange romantic surprises, we maintain strict confidentiality and only share details with service providers directly involved in executing the surprise, never with your partner until the appropriate time.

5.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect our rights and safety of our guests
• Investigate fraud or security issues

6. Data Security

We implement comprehensive security measures:

• Encryption: SSL/TLS encryption for all data transmission
• Access Controls: Restricted access to romantic booking details
• Secure Storage: Protected servers and encrypted databases
• Payment Security: PCI DSS compliant payment processing
• Surprise Protection: Extra security for confidential romantic arrangements

7. Your Privacy Rights

Under the Data Privacy Act of 2012 and GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data (subject to legal requirements)
• Restriction: Limit processing of your data
• Data Portability: Receive your data in structured format
• Object: Object to processing for marketing purposes
• Withdraw Consent: Withdraw consent at any time
• Lodge Complaint: File complaint with National Privacy Commission

8. Cookies and Tracking Technologies

8.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Performance Cookies: Analyze usage to improve romantic experiences
• Functionality Cookies: Remember romantic preferences
• Marketing Cookies: Deliver relevant romantic travel offers (with consent)

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may limit some features of our romantic booking platform.

9. International Data Transfers

Your information may be processed in countries outside the Philippines. We ensure appropriate safeguards through standard contractual clauses and compliance with cross-border data transfer regulations.

10. Data Retention

We retain your data as needed for:

• Booking Records: Up to 7 years for legal and accounting purposes
• Marketing Data: Until you unsubscribe
• Romantic Memories: Photos and testimonials (with explicit consent only)
• Anniversary Reminders: As long as you maintain an active account

11. Children's Privacy

Our romantic getaway services are designed for couples aged 18 and above. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

12. Photography and Testimonials

If you participate in romantic photoshoots or provide testimonials:

• We request explicit written consent before using your photos
• You retain rights to your images
• We may use photos for marketing with your permission
• You can request removal of your photos at any time
• Couple testimonials are shared only with your approval

13. Special Romantic Services

13.1 Proposal and Engagement Services

For proposal arrangements, we maintain absolute confidentiality and implement additional security measures to ensure surprises are not revealed prematurely.

13.2 Anniversary Reminders

With your consent, we can store anniversary dates to send you romantic travel offers. You can opt out of these reminders at any time.

14. Third-Party Links

Our website may link to resort partners and romantic service providers. We are not responsible for their privacy practices. Please review their privacy policies independently.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated via:

• Updated "Last Updated" date on this page
• Email notifications to registered users
• Prominent website notices

We are committed to protecting your privacy and making your romantic getaway unforgettable. Your trust is precious to us, and we handle your information with the same care we put into planning your perfect romantic escape.

← Back to Homepage